Hoffmann, N., & Platen, A. (2013). Loyalty schemes in retailing: A comparison of stand-alone and multi-partner programs. PL Academic Research.
Cita Chicago (17th ed.)Hoffmann, Nicolas, i Atelier Platen. Loyalty Schemes in Retailing: A Comparison of Stand-alone and Multi-partner Programs. Frankfurt am Main, Germany: PL Academic Research, 2013.
Cita MLA (9th ed.)Hoffmann, Nicolas, i Atelier Platen. Loyalty Schemes in Retailing: A Comparison of Stand-alone and Multi-partner Programs. PL Academic Research, 2013.
Atenció: Aquestes cites poden no estar 100% correctes.