Citação APA (7ª ed.)
Lacy, S., & Norfolk, D. (2014). Configuration management: Expert guidance for IT service managers and practitioners (Revised edition.). BCS.
Citação do estilo Chicago (17ª ed.)
Lacy, Shirley, e David Norfolk. Configuration Management: Expert Guidance for IT Service Managers and Practitioners. Revised edition. Swindon: BCS, 2014.
Citação MLA (9ª ed.)
Lacy, Shirley, e David Norfolk. Configuration Management: Expert Guidance for IT Service Managers and Practitioners. Revised edition. BCS, 2014.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.