Tohutoro APA (7th ed.)

Shankar, C. (2014). Customer success with Microsoft Dynamics Sure Step. Packt Publishing.

Tohutoru Kātū Chicago (17th ed.)

Shankar, Chandru. Customer Success with Microsoft Dynamics Sure Step. Birmingham, England: Packt Publishing, 2014.

Tohutoro MLA (9th ed.)

Shankar, Chandru. Customer Success with Microsoft Dynamics Sure Step. Packt Publishing, 2014.