International Federation of Library Associations and Institutions & Savard, R. (2002). Education and research for marketing and quality management in libraries: Satellite meeting, Québec, August 14-16 Août 2001. K.G. Saur.
Tohutoru Kātū Chicago (17th ed.)International Federation of Library Associations and Institutions me Réjean Savard. Education and Research for Marketing and Quality Management in Libraries: Satellite Meeting, Québec, August 14-16 Août 2001. München: K.G. Saur, 2002.
Tohutoro MLA (9th ed.)International Federation of Library Associations and Institutions me Réjean Savard. Education and Research for Marketing and Quality Management in Libraries: Satellite Meeting, Québec, August 14-16 Août 2001. K.G. Saur, 2002.
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