Root cause analysis handbook : a guide to efficient and effective incident investigation /

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書目詳細資料
企業作者: ABS Consulting
其他作者: Vanden Heuvel, Lee N.
格式: 電子 電子書
語言:英语
出版: Brookfield, Connecticut : Rothstein Associates Inc., [2008]
版:Third edition.
主題:
在線閱讀:An electronic book accessible through the World Wide Web; click to view
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書本目錄:
  • section 1. Basics of incident investigation
  • section 2. Initiating investigations
  • section 3. Gathering and preserving data
  • section 4. Analyzing data
  • section 5. Identifying root causes
  • section 6. Developing recommendations
  • section 7. Completing the investigation
  • section 8. Selecting incidents for analysis
  • section 9. Data and results trending
  • section 10. Program development
  • section 11. Contents of the companion CD and downloadable resources.