Root cause analysis handbook : a guide to efficient and effective incident investigation /
I tiakina i:
| Kaituhi rangatōpū: | |
|---|---|
| Ētahi atu kaituhi: | |
| Hōputu: | Tāhiko īPukapuka |
| Reo: | Ingarihi |
| I whakaputaina: |
Brookfield, Connecticut :
Rothstein Associates Inc.,
[2008]
|
| Putanga: | Third edition. |
| Ngā marau: | |
| Urunga tuihono: | An electronic book accessible through the World Wide Web; click to view |
| Ngā Tūtohu: |
Tāpirihia he Tūtohu
Kāore He Tūtohu, Me noho koe te mea tuatahi ki te tūtohu i tēnei pūkete!
|
Rārangi ihirangi:
- section 1. Basics of incident investigation
- section 2. Initiating investigations
- section 3. Gathering and preserving data
- section 4. Analyzing data
- section 5. Identifying root causes
- section 6. Developing recommendations
- section 7. Completing the investigation
- section 8. Selecting incidents for analysis
- section 9. Data and results trending
- section 10. Program development
- section 11. Contents of the companion CD and downloadable resources.