Hornickel, J. (2014). Negotiating success: Tips and tools for building rapport and dissolving conflict while still getting what you want. Wiley.
Citace podle Chicago (17th ed.)Hornickel, Jim. Negotiating Success: Tips and Tools for Building Rapport and Dissolving Conflict While Still Getting What You Want. Hoboken, New Jersey: Wiley, 2014.
Citace podle MLA (9th ed.)Hornickel, Jim. Negotiating Success: Tips and Tools for Building Rapport and Dissolving Conflict While Still Getting What You Want. Wiley, 2014.
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