True alignment : linking company culture with customer needs for extraordinary results /
I tiakina i:
Kaituhi matua: | Papke, Edgar |
---|---|
Hōputu: | Tāhiko īPukapuka |
Reo: | Ingarihi |
I whakaputaina: |
New York :
AMACOM,
[2014]
|
Ngā marau: | |
Urunga tuihono: | An electronic book accessible through the World Wide Web; click to view |
Ngā Tūtohu: |
Tāpirihia he Tūtohu
Kāore He Tūtohu, Me noho koe te mea tuatahi ki te tūtohu i tēnei pūkete!
|
Ngā tūemi rite
Igniting customer connections : fire up your company's growth by multiplying customer experience & engagement /
mā: Frawley, Andrew
I whakaputaina: (2015)
mā: Frawley, Andrew
I whakaputaina: (2015)
Customer relations
I whakaputaina: (2011)
I whakaputaina: (2011)
Customer experience management a revolutionary approach to connecting with your customers /
mā: Schmitt, Bernd
I whakaputaina: (2003)
mā: Schmitt, Bernd
I whakaputaina: (2003)
Perception of a difference the power in buying, marketing and selling customer care /
mā: Zimmerman, Wesley
I whakaputaina: (2005)
mā: Zimmerman, Wesley
I whakaputaina: (2005)
Marketing for rainmakers 52 rules of engagement to attract and retain customers for life /
mā: Fragasso, Philip M., 1950-
I whakaputaina: (2008)
mā: Fragasso, Philip M., 1950-
I whakaputaina: (2008)
How to handle major customers profitably. /
mā: Melkman, Alan
I whakaputaina: (1979)
mā: Melkman, Alan
I whakaputaina: (1979)
Connect : how to use data and digital marketing to create lifetime customers /
mā: Petersen, Lars Birkholm, me ētahi atu.
I whakaputaina: (2014)
mā: Petersen, Lars Birkholm, me ētahi atu.
I whakaputaina: (2014)
Customer-centric marketing : building relationships and creating advocates in the age of the consumer /
mā: Cundari, Aldo
I whakaputaina: (2015)
mā: Cundari, Aldo
I whakaputaina: (2015)
Meeting customer needs /
mā: Smith, Ian
I whakaputaina: (2003)
mā: Smith, Ian
I whakaputaina: (2003)
Beyond world class building character, relationships and profits /
mā: Ross, Alan M.
I whakaputaina: (2002)
mā: Ross, Alan M.
I whakaputaina: (2002)
Managing the new customer relationship strategies to engage the social customer and build lasting value /
mā: Gordon, Ian H.
I whakaputaina: (2013)
mā: Gordon, Ian H.
I whakaputaina: (2013)
Eliminate customer turnoffs /
mā: Timm, Paul R.
mā: Timm, Paul R.
Exceed customer expectations /
mā: Timm, Paul R.
mā: Timm, Paul R.
Consumer insight how to use data and market research to get closer to your customer /
I whakaputaina: (2004)
I whakaputaina: (2004)
Customer relationship management how to turn a good business into a great one! /
mā: Roberts-Phelps, Graham
I whakaputaina: (2001)
mā: Roberts-Phelps, Graham
I whakaputaina: (2001)
Pathways less travelled to value creation interaction, dialogue and knowledge generation /
I whakaputaina: (2004)
I whakaputaina: (2004)
Customers inside, customers outside : designing and succeeding with enterprise customer-centricity concepts, practices, and applications /
mā: Lowenstein, Michael W., 1942-
I whakaputaina: (2014)
mā: Lowenstein, Michael W., 1942-
I whakaputaina: (2014)
Surprise! : The secret to customer loyalty in the service sector /
mā: Magnini, Vincent P.
I whakaputaina: (2015)
mā: Magnini, Vincent P.
I whakaputaina: (2015)
Romancing the brand : how brands create strong, intimate relationships with customers /
mā: Halloran, Tim, 1969-
I whakaputaina: (2014)
mā: Halloran, Tim, 1969-
I whakaputaina: (2014)
Analytics and dynamic customer strategy : big profits from big data /
mā: Tanner, John F.
I whakaputaina: (2014)
mā: Tanner, John F.
I whakaputaina: (2014)
The book of business awesome how engaging your customers and employees can make your business thrive ; The book of business unawesome : the cost of not listening, engaging, or being great at what you do /
mā: Stratten, Scott
I whakaputaina: (2012)
mā: Stratten, Scott
I whakaputaina: (2012)
The experience effect engage your customers with a consistent and memorable brand experience /
mā: Joseph, Jim, 1963-
I whakaputaina: (2010)
mā: Joseph, Jim, 1963-
I whakaputaina: (2010)
Dynamic customer strategy : today's CRM /
mā: Tanner, John F.
I whakaputaina: (2014)
mā: Tanner, John F.
I whakaputaina: (2014)
Total customer value management : transforming business thinking /
mā: Mahajan, Gautam, 1946-
I whakaputaina: (2010)
mā: Mahajan, Gautam, 1946-
I whakaputaina: (2010)
Relationship marketing theory and practice /
I whakaputaina: (1996)
I whakaputaina: (1996)
The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior /
mā: Lowenstein, Michael W., 1942-
I whakaputaina: (2011)
mā: Lowenstein, Michael W., 1942-
I whakaputaina: (2011)
The customer-driven company : moving from talk to action /
mā: Whiteley, Richard C.
I whakaputaina: (1991)
mā: Whiteley, Richard C.
I whakaputaina: (1991)
Join the conversation how to engage marketing-weary consumers with the power of community, dialogue, and partnership /
mā: Jaffe, Joseph, 1970-
I whakaputaina: (2007)
mā: Jaffe, Joseph, 1970-
I whakaputaina: (2007)
Connected CRM : implementing a big-data-driven, customer-centric business strategy /
mā: Williams, David, 1963-
I whakaputaina: (2014)
mā: Williams, David, 1963-
I whakaputaina: (2014)
Social media marketing the next generation of business engagement /
mā: Evans, Dave, 1956-
I whakaputaina: (2010)
mā: Evans, Dave, 1956-
I whakaputaina: (2010)
Managing customer relationships a strategic framework /
mā: Peppers, Don
I whakaputaina: (2011)
mā: Peppers, Don
I whakaputaina: (2011)
The referral of a lifetime the networking system that produces bottom-line results-- every day! /
mā: Templeton, Timothy L.
I whakaputaina: (2003)
mā: Templeton, Timothy L.
I whakaputaina: (2003)
Handbook of brand relationships
I whakaputaina: (2009)
I whakaputaina: (2009)
Brand real how smart companies live their brand promise and inspire fierce customer loyalty /
mā: Vincent, Laurence
I whakaputaina: (2012)
mā: Vincent, Laurence
I whakaputaina: (2012)
Pre-commerce how companies and customers are transforming business together /
mā: Pearson, Bob, 1962-
I whakaputaina: (2011)
mā: Pearson, Bob, 1962-
I whakaputaina: (2011)
Managing customer experience and relationships : a strategic framework /
mā: Peppers, Don, me ētahi atu.
I whakaputaina: (2017)
mā: Peppers, Don, me ētahi atu.
I whakaputaina: (2017)
Microsoft Dynamics CRM 4 for dummies
mā: Scott, Joel
I whakaputaina: (2008)
mā: Scott, Joel
I whakaputaina: (2008)
Spark be more innovative through co-creation /
mā: Winsor, John, 1959-
I whakaputaina: (2005)
mā: Winsor, John, 1959-
I whakaputaina: (2005)
The new relationship marketing : how to build a large, loyal, profitable network using the social Web /
mā: Smith, Mari, 1966-
I whakaputaina: (2011)
mā: Smith, Mari, 1966-
I whakaputaina: (2011)
Behavioral marketing : delivering personalized experiences at scale /
mā: Walters, Dave, 1968-
I whakaputaina: (2015)
mā: Walters, Dave, 1968-
I whakaputaina: (2015)
Ngā tūemi rite
-
Igniting customer connections : fire up your company's growth by multiplying customer experience & engagement /
mā: Frawley, Andrew
I whakaputaina: (2015) -
Customer relations
I whakaputaina: (2011) -
Customer experience management a revolutionary approach to connecting with your customers /
mā: Schmitt, Bernd
I whakaputaina: (2003) -
Perception of a difference the power in buying, marketing and selling customer care /
mā: Zimmerman, Wesley
I whakaputaina: (2005) -
Marketing for rainmakers 52 rules of engagement to attract and retain customers for life /
mā: Fragasso, Philip M., 1950-
I whakaputaina: (2008)