International Labour Office. International Training Centre. (2013). Labour dispute systems: Guidelines for improved performance. International Labour Office, International Training Centre.
Cita Chicago (17th ed.)International Labour Office. International Training Centre. Labour Dispute Systems: Guidelines for Improved Performance. Geneva: International Labour Office, International Training Centre, 2013.
Cita MLA (9th ed.)International Labour Office. International Training Centre. Labour Dispute Systems: Guidelines for Improved Performance. International Labour Office, International Training Centre, 2013.
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