Dyfyniad APA

McLean, D. (2013). Integrated measurement-- KPIs and metrics for ITSM: A narrative account. IT Governance Publishing.

Dyfyniad Arddull Chicago

McLean, Daniel. Integrated Measurement-- KPIs and Metrics for ITSM: A Narrative Account. Ely, Cambridgeshire: IT Governance Publishing, 2013.

Dyfyniad MLA

McLean, Daniel. Integrated Measurement-- KPIs and Metrics for ITSM: A Narrative Account. IT Governance Publishing, 2013.

Rhybudd: Mae'n bosib nad yw'r dyfyniadau hyn bob amser yn 100% cywir.