APA引文

Esposito, A., & Rogers, T. (2013). Ten steps to ITSM success: A practitioner's guide to enterprise IT transformation. IT Governance Publishing.

Chicago Style (17th ed.) Citation

Esposito, Angelo, and Timothy Rogers. Ten Steps to ITSM Success: A Practitioner's Guide to Enterprise IT Transformation. Ely, Cambridgeshire: IT Governance Publishing, 2013.

MLA引文

Esposito, Angelo, and Timothy Rogers. Ten Steps to ITSM Success: A Practitioner's Guide to Enterprise IT Transformation. IT Governance Publishing, 2013.