A guide to developing braille and talking book services /

50+ library services innovation in action /
由: Schull, Diantha Dow
出版: (2013)

Librarians as community partners an outreach handbook /
出版: (2010)

Including families of children with special needs : a how-to-do-it manual for librarians /
由: Feinberg, Sandra, 1946-
出版: (2014)

5-star programming and services for your 55+ library customers
由: Mates, Barbara T.
出版: (2003)

Library services for multicultural patrons strategies to encourage library use /
出版: (2013)

Digital reference service
由: Chowdhury, Gobinda
出版: (2004)

Library user metaphors and services : how librarians look at their users /
由: Johannsen, Carl Gustav
出版: (2015)

Libraries and mobile services
由: Hanson, Cody W.
出版: (2011)

Book availability and the library user /
由: Buckland, Michael Keeble
出版: (1975)

Creating the one-shot library workshop a step-by-step guide /
由: Veldof, Jerilyn R.
出版: (2006)

Assessing service quality : satisfying the expectations of library customers /
由: Hernon, Peter, et al.
出版: (2015)

International directory of libraries for the blind.
出版: (2000)

Boomers and beyond reconsidering the role of libraries /
出版: (2010)

Going live starting & running a virtual reference service /
由: Coffman, Steve
出版: (2003)

Reference and information services : an introduction /
出版: (2011)

Fundamentals of library instruction
由: McAdoo, Monty L.
出版: (2012)

Leading libraries : how to create a service culture /
由: VanDuinkerken, Wyoma, et al.
出版: (2015)

Dealing with an international clientele communications, diplomacy and etiquette /
由: Meredith, Meri
出版: (2004)

True stories of censorship battles in America's libraries
出版: (2012)

Virtual reference training the complete guide to providing anytime, anywhere answers /
由: Hirko, Buff
出版: (2004)

Curriculum-based library instruction : from cultivating faculty relationships to assessment /
出版: (2014)

Every child ready for school : helping adults inspire young children to learn /
由: Stoltz, Dorothy, et al.
出版: (2013)

Library youth outreach : 26 ways to connect with children, young adults and their families /
出版: (2014)

Reference and information services in the 21st century : an introduction /
由: Cassell, Kay Ann
出版: (2011)

From outreach to equity innovative models of library policy and practice /
出版: (2004)

Readers' advisory service in the public library
由: Saricks, Joyce G.
出版: (2005)

Web-based instruction a guide for libraries /
由: Smith, Susan Sharpless
出版: (2006)

Web-based instruction a guide for libraries /
由: Smith, Susan Sharpless
出版: (2010)

Learn reference work
由: Sitter, Clara Loewen
出版: (2007)

Web-based instruction a guide for libraries /
由: Smith, Susan Sharpless
出版: (2001)

Adult programs in the library
由: Lear, Brett W.
出版: (2002)

Adult programs in the library /
由: Lear, Brett W.
出版: (2013)

Library instruction design : learning from Apple and Google /
由: Su, Di
出版: (2014)

Reinventing reference : how libraries deliver value in the age of Google /
出版: (2015)

Fundamentals of reference
由: Mulac, Carolyn
出版: (2012)

Small business and the public library strategies for a successful partnership /
由: Weiss, Luise, 1937-
出版: (2011)