A guide to developing braille and talking book services /

50+ library services innovation in action /
著者:: Schull, Diantha Dow
出版事項: (2013)

Librarians as community partners an outreach handbook /
出版事項: (2010)

Including families of children with special needs : a how-to-do-it manual for librarians /
著者:: Feinberg, Sandra, 1946-
出版事項: (2014)

5-star programming and services for your 55+ library customers
著者:: Mates, Barbara T.
出版事項: (2003)

Library services for multicultural patrons strategies to encourage library use /
出版事項: (2013)

Digital reference service
著者:: Chowdhury, Gobinda
出版事項: (2004)

Library user metaphors and services : how librarians look at their users /
著者:: Johannsen, Carl Gustav
出版事項: (2015)

Libraries and mobile services
著者:: Hanson, Cody W.
出版事項: (2011)

Creating the one-shot library workshop a step-by-step guide /
著者:: Veldof, Jerilyn R.
出版事項: (2006)

Book availability and the library user /
著者:: Buckland, Michael Keeble
出版事項: (1975)

Assessing service quality : satisfying the expectations of library customers /
著者:: Hernon, Peter, 等
出版事項: (2015)

International directory of libraries for the blind.
出版事項: (2000)

Boomers and beyond reconsidering the role of libraries /
出版事項: (2010)

Going live starting & running a virtual reference service /
著者:: Coffman, Steve
出版事項: (2003)

Reference and information services : an introduction /
出版事項: (2011)

Fundamentals of library instruction
著者:: McAdoo, Monty L.
出版事項: (2012)

Leading libraries : how to create a service culture /
著者:: VanDuinkerken, Wyoma, 等
出版事項: (2015)

Dealing with an international clientele communications, diplomacy and etiquette /
著者:: Meredith, Meri
出版事項: (2004)

True stories of censorship battles in America's libraries
出版事項: (2012)

Virtual reference training the complete guide to providing anytime, anywhere answers /
著者:: Hirko, Buff
出版事項: (2004)

Curriculum-based library instruction : from cultivating faculty relationships to assessment /
出版事項: (2014)

Every child ready for school : helping adults inspire young children to learn /
著者:: Stoltz, Dorothy, 等
出版事項: (2013)

Library youth outreach : 26 ways to connect with children, young adults and their families /
出版事項: (2014)

From outreach to equity innovative models of library policy and practice /
出版事項: (2004)

Reference and information services in the 21st century : an introduction /
著者:: Cassell, Kay Ann
出版事項: (2011)

Readers' advisory service in the public library
著者:: Saricks, Joyce G.
出版事項: (2005)

Web-based instruction a guide for libraries /
著者:: Smith, Susan Sharpless
出版事項: (2006)

Web-based instruction a guide for libraries /
著者:: Smith, Susan Sharpless
出版事項: (2010)

Learn reference work
著者:: Sitter, Clara Loewen
出版事項: (2007)

Web-based instruction a guide for libraries /
著者:: Smith, Susan Sharpless
出版事項: (2001)

Adult programs in the library
著者:: Lear, Brett W.
出版事項: (2002)

Adult programs in the library /
著者:: Lear, Brett W.
出版事項: (2013)

Library instruction design : learning from Apple and Google /
著者:: Su, Di
出版事項: (2014)

Reinventing reference : how libraries deliver value in the age of Google /
出版事項: (2015)

Fundamentals of reference
著者:: Mulac, Carolyn
出版事項: (2012)

Small business and the public library strategies for a successful partnership /
著者:: Weiss, Luise, 1937-
出版事項: (2011)