APA (7th ed.) Zitazioa
Tuominen, K., Heino, J., & Malmberg, L. (2013). The Baldridge criteria for health organizations: Self-assessment work book : 37 probing questions and contrasting pairs of examples : what separates the successful from the average? Benchmarking Ltd..
Chicago Style (17th ed.) Zitazioa
Tuominen, Kari, Juha Heino, eta Lasse Malmberg. The Baldridge Criteria for Health Organizations: Self-assessment Work Book : 37 Probing Questions and Contrasting Pairs of Examples : What Separates the Successful from the Average? [Turku, Finland]: Benchmarking Ltd., 2013.
MLA (9th ed.) Zitazioa
Tuominen, Kari, et al. The Baldridge Criteria for Health Organizations: Self-assessment Work Book : 37 Probing Questions and Contrasting Pairs of Examples : What Separates the Successful from the Average? Benchmarking Ltd., 2013.
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