Niva, M., Tuominen, K., & Malmberg, L. (2005). Benchmarking in practice: Self-assessment work book : good practices and benchmarking studies. Benchmarking Ltd..
Citace podle Chicago (17th ed.)Niva, Mikael, Kari Tuominen, a Lasse Malmberg. Benchmarking in Practice: Self-assessment Work Book : Good Practices and Benchmarking Studies. Turku, Finland: Benchmarking Ltd., 2005.
Citace podle MLA (9th ed.)Niva, Mikael, et al. Benchmarking in Practice: Self-assessment Work Book : Good Practices and Benchmarking Studies. Benchmarking Ltd., 2005.
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