Tuominen, K., & Heino, J. (2012). The EFQM excellence model for health care organisations: 32 probing questions and contrasting pairs of examples. Benchmarking Ltd..
芝加哥风格引文Tuominen, Kari, 与 Juha Heino. The EFQM Excellence Model for Health Care Organisations: 32 Probing Questions and Contrasting Pairs of Examples. [Turku, Finland]: Benchmarking Ltd., 2012.
MLA引文Tuominen, Kari, 与 Juha Heino. The EFQM Excellence Model for Health Care Organisations: 32 Probing Questions and Contrasting Pairs of Examples. Benchmarking Ltd., 2012.
警告：这些引文格式不一定是100％准确.