Tuominen, K., & Heino, J. (2012). The EFQM excellence model for health care organisations: 32 probing questions and contrasting pairs of examples. Benchmarking Ltd..
Chicago (17e ed.) BronvermeldingTuominen, Kari, en Juha Heino. The EFQM Excellence Model for Health Care Organisations: 32 Probing Questions and Contrasting Pairs of Examples. [Turku, Finland]: Benchmarking Ltd., 2012.
MLA (9e ed.) BronvermeldingTuominen, Kari, en Juha Heino. The EFQM Excellence Model for Health Care Organisations: 32 Probing Questions and Contrasting Pairs of Examples. Benchmarking Ltd., 2012.
Let op: Deze citaties zijn niet altijd 100% accuraat.