Tuominen, K., & Heino, J. (2012). The EFQM excellence model for health care organisations: 32 probing questions and contrasting pairs of examples. Benchmarking Ltd..
Chicago Style (17th ed.) CitationTuominen, Kari, and Juha Heino. The EFQM Excellence Model for Health Care Organisations: 32 Probing Questions and Contrasting Pairs of Examples. [Turku, Finland]: Benchmarking Ltd., 2012.
MLA (9th ed.) CitationTuominen, Kari, and Juha Heino. The EFQM Excellence Model for Health Care Organisations: 32 Probing Questions and Contrasting Pairs of Examples. Benchmarking Ltd., 2012.
Warning: These citations may not always be 100% accurate.