Cita APA (7th ed.)

Tuominen, K., & Heino, J. (2012). The EFQM excellence model for health care organisations: 32 probing questions and contrasting pairs of examples. Benchmarking Ltd..

Cita Chicago (17th ed.)

Tuominen, Kari, i Juha Heino. The EFQM Excellence Model for Health Care Organisations: 32 Probing Questions and Contrasting Pairs of Examples. [Turku, Finland]: Benchmarking Ltd., 2012.

Cita MLA (9th ed.)

Tuominen, Kari, i Juha Heino. The EFQM Excellence Model for Health Care Organisations: 32 Probing Questions and Contrasting Pairs of Examples. Benchmarking Ltd., 2012.