Tuominen, K. (2012). The business excellence framework: Self-assessment work book : 60 probing questions and contrasting pairs of examples : what separates the successful from the average? Sai Global.
Citação norma ChicagoTuominen, Kari. The Business Excellence Framework: Self-assessment Work Book : 60 Probing Questions and Contrasting Pairs of Examples : What Separates the Successful from the Average? Australia: Sai Global, 2012.
Citação norma MLATuominen, Kari. The Business Excellence Framework: Self-assessment Work Book : 60 Probing Questions and Contrasting Pairs of Examples : What Separates the Successful from the Average? Sai Global, 2012.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.