Tuominen, K., & Vaso, J. (2012). The EFQM excellence model for educational institutions: Self-assessment work book : 34 probing questions and contrasting pairs of examples : what separates the successful from the average? Benchmarking.
Cita Chicago (17th ed.)Tuominen, Kari, i Juha Vaso. The EFQM Excellence Model for Educational Institutions: Self-assessment Work Book : 34 Probing Questions and Contrasting Pairs of Examples : What Separates the Successful from the Average? [Turku, Finland]: Benchmarking, 2012.
Cita MLA (9th ed.)Tuominen, Kari, i Juha Vaso. The EFQM Excellence Model for Educational Institutions: Self-assessment Work Book : 34 Probing Questions and Contrasting Pairs of Examples : What Separates the Successful from the Average? Benchmarking, 2012.