Tuominen, K. (2012). What is the quality of your management?: ISO 9004:2009 : self-assessment work book : what separates the successful from the average? Oy Benchmarking Ltd..
芝加哥风格引文Tuominen, Kari. What Is the Quality of Your Management?: ISO 9004:2009 : Self-assessment Work Book : What Separates the Successful from the Average? [Turku, Finland]: Oy Benchmarking Ltd., 2012.
MLA引文Tuominen, Kari. What Is the Quality of Your Management?: ISO 9004:2009 : Self-assessment Work Book : What Separates the Successful from the Average? Oy Benchmarking Ltd., 2012.
警告：这些引文格式不一定是100％准确.