Tuominen, K. (2012). The EFQM excellence model for business enterprises: Self-assessment work book : what separates the successful from the average? Benchmarking.
Chicago-referens (17:e uppl.)Tuominen, Kari. The EFQM Excellence Model for Business Enterprises: Self-assessment Work Book : What Separates the Successful from the Average? [Turku, Finland]: Benchmarking, 2012.
MLA-referens (9:e uppl.)Tuominen, Kari. The EFQM Excellence Model for Business Enterprises: Self-assessment Work Book : What Separates the Successful from the Average? Benchmarking, 2012.
Varning: dessa hänvisningar är inte alltid fullständigt riktiga.