Tuominen, K. (2012). The EFQM excellence model for business enterprises: Self-assessment work book : what separates the successful from the average? Benchmarking.
Čikaški stil citiranja (17. izdanje)Tuominen, Kari. The EFQM Excellence Model for Business Enterprises: Self-assessment Work Book : What Separates the Successful from the Average? [Turku, Finland]: Benchmarking, 2012.
MLA način citiranja (9. izdanje)Tuominen, Kari. The EFQM Excellence Model for Business Enterprises: Self-assessment Work Book : What Separates the Successful from the Average? Benchmarking, 2012.
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