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Competitive advantage through mass-customization : self-assessment work book : 39 probing questions and contrasting pairs of examples : what separates the successful from the average? /

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Bibliográfalaš dieđut
Váldodahkki:	Tuominen, Kari
Eará dahkkit:	Malmberg, Lasse, Lahti, Sami
Materiálatiipa:	Elektrovnnalaš E-girji
Giella:	eaŋgalasgiella
Almmustuhtton:	[Turku, Finland] : Benchmarking Ltd., 2013.
Ráidu:	Development models series
Fáttát:	Product management. Competition. Mass customization. Electronic books.
Liŋkkat:	An electronic book accessible through the World Wide Web; click to view
Fáddágilkorat:	Lasit fáddágilkoriid Eai fáddágilkorat, Lasit vuosttaš fáddágilkora!

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Competitive advantage through mass-customization : self-assessment work book : 39 probing questions and contrasting pairs of examples : what separates the successful from the average? /
Dahkki: Tuominen, Kari
Almmustuhtton: (2012)

Competetive advantage through mass customisation : self-assessment work book : 39 probing questions and contrasting pairs of examples : what separates the successful from the average? /
Dahkki: Tuominen, Kari
Almmustuhtton: (2012)

Competitive advantage through corporate social responsibility : how corporate social responsibility can give the professional service provider a competitive edge : Baldrige self-assessment work book : 21 probing questions and contrasting pairs of examples /
Dahkki: Tuominen, Kari
Almmustuhtton: (2013)

The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior /
Dahkki: Lowenstein, Michael W., 1942-
Almmustuhtton: (2011)

Customer winback how to recapture lost customers and keep them loyal /
Dahkki: Griffin, Jill
Almmustuhtton: (2001)

Customer relationship management strategies and their contribution to sustainable advantage at housing finance company /
Dahkki: Mushira, Maureene M.
Almmustuhtton: (2010)

When customers talk --turn what they tell you into sales /
Dahkki: Gross, T. Scott
Almmustuhtton: (2005)

The relationship advantage become a trusted advisor and create clients for life /
Dahkki: Stevenson, Tom, 1943-
Almmustuhtton: (2003)

Customers inside, customers outside : designing and succeeding with enterprise customer-centricity concepts, practices, and applications /
Dahkki: Lowenstein, Michael W., 1942-
Almmustuhtton: (2014)

Beyond customer service, revised
Dahkki: Gerson, Richard F.
Almmustuhtton: (1998)

Igniting customer connections : fire up your company's growth by multiplying customer experience & engagement /
Dahkki: Frawley, Andrew
Almmustuhtton: (2015)

The customer-driven company : moving from talk to action /
Dahkki: Whiteley, Richard C.
Almmustuhtton: (1991)

Customer relations
Almmustuhtton: (2011)

Customer intimacy : pick your partners, shape your culture, win together /
Dahkki: Wiersema, Fred
Almmustuhtton: (1996)

Customer care excellence : how to create an effective customer focus. /
Dahkki: Cook, Sarah
Almmustuhtton: (2011)

Strategic customer service managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits /
Dahkki: Goodman, John A.
Almmustuhtton: (2009)

Strategic customer management strategizing the sales organization /
Dahkki: Piercy, Nigel
Almmustuhtton: (2009)

Customer service : a practical approach /
Dahkki: Harris, Elaine K.
Almmustuhtton: (2007)

Customer service : a practical approach /
Dahkki: Harris, Elaine K.
Almmustuhtton: (2013)

Customer service : a practical approach /
Dahkki: Harris, Elaine K.
Almmustuhtton: (2013)

Your customer rules! : delivering the Me2B experiences that today's customers demand /
Dahkki: Price, Bill, 1950-, et al.
Almmustuhtton: (2015)

Customer experience management a revolutionary approach to connecting with your customers /
Dahkki: Schmitt, Bernd
Almmustuhtton: (2003)

Customer loyalty programmes and clubs
Dahkki: Butscher, Stephan A.
Almmustuhtton: (2002)

Superior customer satisfaction and loyalty : engaging customers to drive performance /
Dahkki: Goldstein, Sheldon D.
Almmustuhtton: (2009)

Managing the customer experience : a measurement-based approach /
Dahkki: Wilburn, Morris, 1953-
Almmustuhtton: (2006)

Customer loyalty, retention, and customer relationship management
Almmustuhtton: (2006)

Eliminate customer turnoffs /
Dahkki: Timm, Paul R.

Exceed customer expectations /
Dahkki: Timm, Paul R.

Branded customer service the new competitive edge /
Dahkki: Barlow, Janelle, 1943-
Almmustuhtton: (2006)

The Role of Queue Management System in Creating Competitive Advantage at KCB Bank Kenya Limited
Dahkki: Chemai, Ndiema Diana
Almmustuhtton: (2024)

Meeting customer needs /
Dahkki: Smith, Ian
Almmustuhtton: (2003)

Creating value with customers
Almmustuhtton: (2006)

Enhancing competences for competitive advantage
Almmustuhtton: (2010)

Organizational learning and competitive advantage
Almmustuhtton: (1996)

Managing quality customer service a practical guide for establishing a service operation /
Dahkki: Martin, William B.
Almmustuhtton: (1989)

Customer relationship management an Emerald guide.
Almmustuhtton: (2005)

Service-ability create a customer centric culture and gain competitive advantage /
Dahkki: Robson, Kevin
Almmustuhtton: (2013)

Customer service training 101 quick and easy techniques that get great results /
Dahkki: Evenson, Renee, 1951-
Almmustuhtton: (2005)

Customer satisfaction practical tools for building important relationships /
Dahkki: Scott, Dru
Almmustuhtton: (2000)

The customer management scorecard managing CRM for profit /
Dahkki: Woodcock, Neil
Almmustuhtton: (2003)