Tuominen, K., Otala, L., & Malmberg, L. (2013). Learning and development excellence criteria: How to apply the Baldrige Criteria and the Investors in People standard : self-assessment work book : 30 probing questions and contrasting pairs of examples : what separates the successful from the average? Benchmarking Ltd..
Παραπομπή σε μορφή Chicago (17η εκδ.)Tuominen, Kari, Leenamaija Otala, και Lasse Malmberg. Learning and Development Excellence Criteria: How to Apply the Baldrige Criteria and the Investors in People Standard : Self-assessment Work Book : 30 Probing Questions and Contrasting Pairs of Examples : What Separates the Successful from the Average? [Turku, Finland]: Benchmarking Ltd., 2013.
Παραπομπή σε μορφή MLA (9th εκδ.)Tuominen, Kari, et al. Learning and Development Excellence Criteria: How to Apply the Baldrige Criteria and the Investors in People Standard : Self-assessment Work Book : 30 Probing Questions and Contrasting Pairs of Examples : What Separates the Successful from the Average? Benchmarking Ltd., 2013.