Cita APA (7th ed.)

Tuominen, K., Laamanen, K., & Moisio, J. (2012). Managing processes in your professional service enterprise: Self-assessment work book : 38 searching questions and contrasting pairs of examples. Sai Global.

Cita Chicago (17th ed.)

Tuominen, Kari, Kai Laamanen, i Jussi Moisio. Managing Processes in Your Professional Service Enterprise: Self-assessment Work Book : 38 Searching Questions and Contrasting Pairs of Examples. [Turku, Finland]: Sai Global, 2012.

Cita MLA (9th ed.)

Tuominen, Kari, et al. Managing Processes in Your Professional Service Enterprise: Self-assessment Work Book : 38 Searching Questions and Contrasting Pairs of Examples. Sai Global, 2012.