Tuominen, K. (2012). Process management excellence criteria: Self-assessment work book : 34 probing questions and contrasting pairs of examples : what separates the successful from the average? Sai Global.
芝加哥风格引文Tuominen, Kari. Process Management Excellence Criteria: Self-assessment Work Book : 34 Probing Questions and Contrasting Pairs of Examples : What Separates the Successful from the Average? Australia: Sai Global, 2012.
MLA引文Tuominen, Kari. Process Management Excellence Criteria: Self-assessment Work Book : 34 Probing Questions and Contrasting Pairs of Examples : What Separates the Successful from the Average? Sai Global, 2012.
警告：这些引文格式不一定是100％准确.