Laddering unlocking the potential of consumer behavior /

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书目详细资料
主要作者: Holtzclaw, Eric, 1973-
企业作者: ebrary, Inc
其他作者: Holtzclaw, Kaitlyn
格式: 电子 电子书
语言:英语
出版: Hoboken, N.J. : John Wiley & Sons, Inc., 2013.
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在线阅读:An electronic book accessible through the World Wide Web; click to view
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书本目录:
  • History
  • The need for laddering : BellSouth case study: but would you?
  • Laddering defined : cruise line case study
  • The steps to laddering : the social TV case study.