Varghese, D. (2013). Microsoft Dynamics CRM 2011 applications (MB2-868) certification guide: A practical guide on how to use and manage Microsoft Dynamics CRM 2011 that focuses on helping you to pass the Microsoft certification exam. Packt Publishing.
Citação do estilo Chicago (17ª ed.)Varghese, Danny. Microsoft Dynamics CRM 2011 Applications (MB2-868) Certification Guide: A Practical Guide on How to Use and Manage Microsoft Dynamics CRM 2011 That Focuses on Helping You to Pass the Microsoft Certification Exam. Birmingham, England: Packt Publishing, 2013.
Citação MLA (9ª ed.)Varghese, Danny. Microsoft Dynamics CRM 2011 Applications (MB2-868) Certification Guide: A Practical Guide on How to Use and Manage Microsoft Dynamics CRM 2011 That Focuses on Helping You to Pass the Microsoft Certification Exam. Packt Publishing, 2013.