APA (7th ed.) Citation
Qiang, N., & Wolff, M. (2009). Dissatisfied customers: Chinese business institute students speak out. Nova Science Publishers.
Chicago Style (17th ed.) Citation
Qiang, Niu, and Martin Wolff. Dissatisfied Customers: Chinese Business Institute Students Speak Out. New York: Nova Science Publishers, 2009.
MLA (9th ed.) Citation
Qiang, Niu, and Martin Wolff. Dissatisfied Customers: Chinese Business Institute Students Speak Out. Nova Science Publishers, 2009.
Warning: These citations may not always be 100% accurate.