APA način citiranja (7. izdanje)
Qiang, N., & Wolff, M. (2009). Dissatisfied customers: Chinese business institute students speak out. Nova Science Publishers.
Čikaški stil citiranja (17. izdanje)
Qiang, Niu, i Martin Wolff. Dissatisfied Customers: Chinese Business Institute Students Speak Out. New York: Nova Science Publishers, 2009.
MLA način citiranja (9. izdanje)
Qiang, Niu, i Martin Wolff. Dissatisfied Customers: Chinese Business Institute Students Speak Out. Nova Science Publishers, 2009.
Upozorenje: Ovi citati možda nisu uvijek 100% točni.