Bearbmagovva

QR-koda

Customer relations

Furkejuvvon:

Bibliográfalaš dieđut
Searvvušdahkki:	ebrary, Inc
Eará dahkkit:	Farkas, Victoria J.
Materiálatiipa:	Elektrovnnalaš E-girji
Giella:	eaŋgalasgiella
Almmustuhtton:	New York : Nova Science Publishers, c2011.
Ráidu:	Business issues, competition and entrepreneurship series.
Fáttát:	Customer relations. Marketing. Electronic books.
Liŋkkat:	An electronic book accessible through the World Wide Web; click to view
Fáddágilkorat:	Lasit fáddágilkoriid Eai fáddágilkorat, Lasit vuosttaš fáddágilkora!

Geahča maid

Customer experience management a revolutionary approach to connecting with your customers /
Dahkki: Schmitt, Bernd
Almmustuhtton: (2003)

Igniting customer connections : fire up your company's growth by multiplying customer experience & engagement /
Dahkki: Frawley, Andrew
Almmustuhtton: (2015)

Customer-centric marketing : building relationships and creating advocates in the age of the consumer /
Dahkki: Cundari, Aldo
Almmustuhtton: (2015)

How to handle major customers profitably. /
Dahkki: Melkman, Alan
Almmustuhtton: (1979)

Eliminate customer turnoffs /
Dahkki: Timm, Paul R.

Exceed customer expectations /
Dahkki: Timm, Paul R.

Customer relationship management how to turn a good business into a great one! /
Dahkki: Roberts-Phelps, Graham
Almmustuhtton: (2001)

Managing the new customer relationship strategies to engage the social customer and build lasting value /
Dahkki: Gordon, Ian H.
Almmustuhtton: (2013)

Dynamic customer strategy : today's CRM /
Dahkki: Tanner, John F.
Almmustuhtton: (2014)

Analytics and dynamic customer strategy : big profits from big data /
Dahkki: Tanner, John F.
Almmustuhtton: (2014)

Total customer value management : transforming business thinking /
Dahkki: Mahajan, Gautam, 1946-
Almmustuhtton: (2010)

Perception of a difference the power in buying, marketing and selling customer care /
Dahkki: Zimmerman, Wesley
Almmustuhtton: (2005)

Marketing for rainmakers 52 rules of engagement to attract and retain customers for life /
Dahkki: Fragasso, Philip M., 1950-
Almmustuhtton: (2008)

Meeting customer needs /
Dahkki: Smith, Ian
Almmustuhtton: (2003)

Customers inside, customers outside : designing and succeeding with enterprise customer-centricity concepts, practices, and applications /
Dahkki: Lowenstein, Michael W., 1942-
Almmustuhtton: (2014)

Managing customer relationships a strategic framework /
Dahkki: Peppers, Don
Almmustuhtton: (2011)

The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior /
Dahkki: Lowenstein, Michael W., 1942-
Almmustuhtton: (2011)

Customer winback how to recapture lost customers and keep them loyal /
Dahkki: Griffin, Jill
Almmustuhtton: (2001)

Managing customer experience and relationships : a strategic framework /
Dahkki: Peppers, Don, et al.
Almmustuhtton: (2017)

Connect : how to use data and digital marketing to create lifetime customers /
Dahkki: Petersen, Lars Birkholm, et al.
Almmustuhtton: (2014)

Beyond customer service, revised
Dahkki: Gerson, Richard F.
Almmustuhtton: (1998)

The customer-driven company : moving from talk to action /
Dahkki: Whiteley, Richard C.
Almmustuhtton: (1991)

When customers talk --turn what they tell you into sales /
Dahkki: Gross, T. Scott
Almmustuhtton: (2005)

True alignment : linking company culture with customer needs for extraordinary results /
Dahkki: Papke, Edgar
Almmustuhtton: (2014)

Consumer insight how to use data and market research to get closer to your customer /
Almmustuhtton: (2004)

Customer intimacy : pick your partners, shape your culture, win together /
Dahkki: Wiersema, Fred
Almmustuhtton: (1996)

Strategic customer service managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits /
Dahkki: Goodman, John A.
Almmustuhtton: (2009)

Strategic customer management strategizing the sales organization /
Dahkki: Piercy, Nigel
Almmustuhtton: (2009)

Pathways less travelled to value creation interaction, dialogue and knowledge generation /
Almmustuhtton: (2004)

Your customer rules! : delivering the Me2B experiences that today's customers demand /
Dahkki: Price, Bill, 1950-, et al.
Almmustuhtton: (2015)

Customer loyalty, retention, and customer relationship management
Almmustuhtton: (2006)

Superior customer satisfaction and loyalty : engaging customers to drive performance /
Dahkki: Goldstein, Sheldon D.
Almmustuhtton: (2009)

Customer care excellence : how to create an effective customer focus. /
Dahkki: Cook, Sarah
Almmustuhtton: (2011)

Customer relationship management an Emerald guide.
Almmustuhtton: (2005)

Managing the customer experience : a measurement-based approach /
Dahkki: Wilburn, Morris, 1953-
Almmustuhtton: (2006)

Surprise! : The secret to customer loyalty in the service sector /
Dahkki: Magnini, Vincent P.
Almmustuhtton: (2015)

Romancing the brand : how brands create strong, intimate relationships with customers /
Dahkki: Halloran, Tim, 1969-
Almmustuhtton: (2014)

Statistical methods in customer relationship management
Dahkki: Kumar, V., 1957-
Almmustuhtton: (2012)

The customer management scorecard managing CRM for profit /
Dahkki: Woodcock, Neil
Almmustuhtton: (2003)

Customer relationship management a global perspective /
Almmustuhtton: (2008)