Moeller, R. R. (2013). Executive's guide to IT governance: Improving systems processes with service management, COBIT, and ITIL. John Wiley & Sons, Inc..
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Cita Chicago (17th ed.)
Moeller, Robert R. Executive's Guide to IT Governance: Improving Systems Processes with Service Management, COBIT, and ITIL. Hoboken, N.J.: John Wiley & Sons, Inc., 2013.
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Cita MLA (9th ed.)
Moeller, Robert R. Executive's Guide to IT Governance: Improving Systems Processes with Service Management, COBIT, and ITIL. John Wiley & Sons, Inc., 2013.
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