Bielskas, A., & Dreyer, K. M. (2012). IM and SMS reference services for libraries. ALA TechSource, an imprint of the American Library Association.
Style de citation Chicago (17e éd.)Bielskas, Amanda, et Kathleen M. Dreyer. IM and SMS Reference Services for Libraries. Chicago: ALA TechSource, an imprint of the American Library Association, 2012.
Style de citation MLA (9e éd.)Bielskas, Amanda, et Kathleen M. Dreyer. IM and SMS Reference Services for Libraries. ALA TechSource, an imprint of the American Library Association, 2012.
Attention : ces citations peuvent ne pas être correctes à 100%.