Tohutoro APA (7th ed.)

Bielskas, A., & Dreyer, K. M. (2012). IM and SMS reference services for libraries. ALA TechSource, an imprint of the American Library Association.

Tohutoru Kātū Chicago (17th ed.)

Bielskas, Amanda, me Kathleen M. Dreyer. IM and SMS Reference Services for Libraries. Chicago: ALA TechSource, an imprint of the American Library Association, 2012.

Tohutoro MLA (9th ed.)

Bielskas, Amanda, me Kathleen M. Dreyer. IM and SMS Reference Services for Libraries. ALA TechSource, an imprint of the American Library Association, 2012.