APA (7th ed.) Zitazioa
Sturdy, G. R. (2012). Customer relationship management using business intelligence. Cambridge Scholars Pub..
Chicago Style (17th ed.) Zitazioa
Sturdy, Graham R. Customer Relationship Management Using Business Intelligence. Newcastle upon Tyne: Cambridge Scholars Pub., 2012.
MLA (9th ed.) Zitazioa
Sturdy, Graham R. Customer Relationship Management Using Business Intelligence. Cambridge Scholars Pub., 2012.
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