Thomas, B., & Tobe, J. (2013). Anticipate: Know what your customers want before they do. John Wiley & Sons.
芝加哥风格引文Thomas, Bill, 与 Jeff Tobe. Anticipate: Know What Your Customers Want Before They Do. Hoboken, N.J.: John Wiley & Sons, 2013.
MLA引文Thomas, Bill, 与 Jeff Tobe. Anticipate: Know What Your Customers Want Before They Do. John Wiley & Sons, 2013.
警告：这些引文格式不一定是100％准确.