Thomas, B., & Tobe, J. (2013). Anticipate: Know what your customers want before they do. John Wiley & Sons.
Chicago Style (17th ed.) CitationThomas, Bill, and Jeff Tobe. Anticipate: Know What Your Customers Want Before They Do. Hoboken, N.J.: John Wiley & Sons, 2013.
MLA (9th ed.) CitationThomas, Bill, and Jeff Tobe. Anticipate: Know What Your Customers Want Before They Do. John Wiley & Sons, 2013.
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