Thomas, B., & Tobe, J. (2013). Anticipate: Know what your customers want before they do. John Wiley & Sons.
Citace podle Chicago (17th ed.)Thomas, Bill, a Jeff Tobe. Anticipate: Know What Your Customers Want Before They Do. Hoboken, N.J.: John Wiley & Sons, 2013.
Citace podle MLA (9th ed.)Thomas, Bill, a Jeff Tobe. Anticipate: Know What Your Customers Want Before They Do. John Wiley & Sons, 2013.
Upozornění: Tyto citace jsou generovány automaticky. Nemusí být zcela správně podle citačních pravidel..