Cita APA (7th ed.)

Thomas, B., & Tobe, J. (2013). Anticipate: Know what your customers want before they do. John Wiley & Sons.

Cita Chicago (17th ed.)

Thomas, Bill, i Jeff Tobe. Anticipate: Know What Your Customers Want Before They Do. Hoboken, N.J.: John Wiley & Sons, 2013.

Cita MLA (9th ed.)

Thomas, Bill, i Jeff Tobe. Anticipate: Know What Your Customers Want Before They Do. John Wiley & Sons, 2013.