Business intelligence applied implementing an effective information and communications technology infrastructure /
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| Autor principal: | |
|---|---|
| Autor Corporativo: | |
| Formato: | Recurso Eletrônico livro eletrônico |
| Idioma: | inglês |
| Publicado em: |
Hoboken, N.J. :
Wiley,
2013.
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| Assuntos: | |
| Acesso em linha: | An electronic book accessible through the World Wide Web; click to view |
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Sumário:
- Foreword
- Preface
- Acknowledgments
- Introducing ICT strategy
- Defining information and communication technology infrastructure
- Introductory business and technology strategy concepts
- Why build ICT infrastructure to support business processes?
- Understanding how ICT produces value
- Understanding your organization and its competitive environment
- Process improvement or innovation?
- Measuring the business value of ICT
- Best practices for documenting process change
- Best practices for documenting technology recommendations
- The business-driven infrastructure design (BDID) cycle
- Appendix ticket sales, Inc.: a fictitious business case
- About the author
- Index.