Consumer satisfaction advancements in theory, modeling, and empirical findings /

Sábháilte in:
Sonraí bibleagrafaíochta
Príomhchruthaitheoir: Peluso, Alessandro M., 1978-
Údar corparáideach: ebrary, Inc
Formáid: Leictreonach Ríomhleabhar
Teanga:Béarla
Foilsithe / Cruthaithe: Bern, Switzerland ; New York : Peter Lang, c2011.
Ábhair:
Rochtain ar líne:An electronic book accessible through the World Wide Web; click to view
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Clár na nÁbhar:
  • Introduction
  • The construct of consumer satisfaction
  • An application of the knowledge-hope model of consumer satisfaction
  • Methodology
  • Research implications and operational strategies to increase consumer satisfaction.