Consumer satisfaction advancements in theory, modeling, and empirical findings /
Sábháilte in:
Príomhchruthaitheoir: | |
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Údar corparáideach: | |
Formáid: | Leictreonach Ríomhleabhar |
Teanga: | Béarla |
Foilsithe / Cruthaithe: |
Bern, Switzerland ; New York :
Peter Lang,
c2011.
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Ábhair: | |
Rochtain ar líne: | An electronic book accessible through the World Wide Web; click to view |
Clibeanna: |
Cuir clib leis
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Clár na nÁbhar:
- Introduction
- The construct of consumer satisfaction
- An application of the knowledge-hope model of consumer satisfaction
- Methodology
- Research implications and operational strategies to increase consumer satisfaction.