Consumer satisfaction advancements in theory, modeling, and empirical findings /

Gorde:
Xehetasun bibliografikoak
Egile nagusia: Peluso, Alessandro M., 1978-
Erakunde egilea: ebrary, Inc
Formatua: Baliabide elektronikoa eBook
Hizkuntza:ingelesa
Argitaratua: Bern, Switzerland ; New York : Peter Lang, c2011.
Gaiak:
Sarrera elektronikoa:An electronic book accessible through the World Wide Web; click to view
Etiketak: Etiketa erantsi
Etiketarik gabe, Izan zaitez lehena erregistro honi etiketa jartzen!
Aurkibidea:
  • Introduction
  • The construct of consumer satisfaction
  • An application of the knowledge-hope model of consumer satisfaction
  • Methodology
  • Research implications and operational strategies to increase consumer satisfaction.