IT service management a guide for ITIL Foundation Exam candidates /
Sábháilte in:
| Údair chorparáideacha: | , |
|---|---|
| Rannpháirtithe: | |
| Formáid: | Leictreonach Ríomhleabhar |
| Teanga: | Béarla |
| Foilsithe / Cruthaithe: |
Swindon, U.K. :
British Informatics Society Ltd.,
2012.
|
| Eagrán: | 2nd ed. |
| Ábhair: | |
| Rochtain ar líne: | An electronic book accessible through the World Wide Web; click to view |
| Clibeanna: |
Cuir clib leis
Níl clibeanna ann, Bí ar an gcéad duine le clib a chur leis an taifead seo!
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Clár na nÁbhar:
- section 1. Overview
- section 2. The service lifecycle
- section 3. The processes and functions
- section 4. Measurement, metrics and the deming cycle.