IT service management a guide for ITIL Foundation Exam candidates /
Gardado en:
Corporate Authors: | BCS, The Chartered Institute for IT, ebrary, Inc |
---|---|
Outros autores: | Brewster, Ernest |
Formato: | Electrónico eBook |
Idioma: | inglés |
Publicado: |
Swindon, U.K. :
British Informatics Society Ltd.,
2012.
|
Edición: | 2nd ed. |
Subjects: | |
Acceso en liña: | An electronic book accessible through the World Wide Web; click to view |
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