Kumar, V., & Petersen, J. A. (2012). Statistical methods in customer relationship management. Wiley.
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Chicago Style (17th ed.) Citation
Kumar, V., and J. Andrew Petersen. Statistical Methods in Customer Relationship Management. Hoboken, N.J.: Wiley, 2012.
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MLA引文
Kumar, V., and J. Andrew Petersen. Statistical Methods in Customer Relationship Management. Wiley, 2012.
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警告：這些引文格式不一定是100％准確.