HR at your service lessons from benchmark service organizations /
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Glavni autor: | |
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Autor kompanije: | |
Daljnji autori: | |
Format: | Elektronički e-knjiga |
Jezik: | engleski |
Izdano: |
Alexandria, Va. :
Society for Human Resource Management,
2012.
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Teme: | |
Online pristup: | An electronic book accessible through the World Wide Web; click to view |
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Sadržaj:
- Client-centric strategy: a blueprint for human resource managers
- Providing client-centric service: delivering quality clients value
- Planning to meet client expectations
- Creating & leading a client-centric HR culture
- Client-centric staffing & training
- Motivating & empowering client-centric service
- HR information systems: communicating client-centric service
- HR service delivery systems: ensuring client-centric service
- You've landed a seat at the table: now stay there!
- HR managers as service leaders.