APA (7th ed.) Citation

Latham, G. P., & Ford, R. C. (2012). HR at your service: Lessons from benchmark service organizations. Society for Human Resource Management.

Chicago Style (17th ed.) Citation

Latham, Gary P., and Robert C. Ford. HR at Your Service: Lessons from Benchmark Service Organizations. Alexandria, Va.: Society for Human Resource Management, 2012.

MLA (9th ed.) Citation

Latham, Gary P., and Robert C. Ford. HR at Your Service: Lessons from Benchmark Service Organizations. Society for Human Resource Management, 2012.