APA (7th ed.) Citation

ebrary, Inc, Toeroe, M., & Tam, F. (2012). Service availability: Principles and practice. Wiley.

Chicago Style (17th ed.) Citation

ebrary, Inc, Maria Toeroe, and Francis Tam. Service Availability: Principles and Practice. Hoboken, N.J.: Wiley, 2012.

MLA (9th ed.) Citation

ebrary, Inc, et al. Service Availability: Principles and Practice. Wiley, 2012.