APA (7th ed.) Citation

Kraut, R. E., Resnick, P., & Kiesler, S. (2011). Building successful online communities: Evidence-based social design. MIT Press.

Chicago Style (17th ed.) Citation

Kraut, Robert E., Paul Resnick, and Sara Kiesler. Building Successful Online Communities: Evidence-based Social Design. Cambridge, Mass.: MIT Press, 2011.

MLA (9th ed.) Citation

Kraut, Robert E., et al. Building Successful Online Communities: Evidence-based Social Design. MIT Press, 2011.