Kraut, R. E., Resnick, P., & Kiesler, S. (2011). Building successful online communities: Evidence-based social design. MIT Press.
Cita Chicago (17th ed.)Kraut, Robert E., Paul Resnick, i Sara Kiesler. Building Successful Online Communities: Evidence-based Social Design. Cambridge, Mass.: MIT Press, 2011.
Cita MLA (9th ed.)Kraut, Robert E., et al. Building Successful Online Communities: Evidence-based Social Design. MIT Press, 2011.
Atenció: Aquestes cites poden no estar 100% correctes.